Resource Search

TOPIC: Certification Programs

  • APO Manual for Applicants

    The  Second Edition of the APO Manual for Applicants outlines guidelines and requirements for facilities interested in the Accredited Parking Organization (APO) Program. APO Manual For Applicants, May 2017 Edition

  • CAPP? Recertify by December 31

    By Lauri Chudoba The deadline to renew your CAPP certification is quickly approaching and we want to make sure you’re aware of what needs to be done – before it’s too late! First, you’ll want to download the CAPP Recertification Guidelines to know what you need to have to recertify. Read More »

  • APO Spotlight: ParkHouston

    ParkHouston services and maintains 9,500 parking spaces throughout the greater Houston area. When the organization decided to measure its effectiveness as compared with other parking organizations, earning IPI’s Accredited Parking Organization (APO) certification was a natural direction. “Reviewing the matrix gave us the opportunity to identify our strengths and areas Read More »

  • APO Spotlight: Miami Parking Authority

    Maybe you’ve heard about IPI’s Accredited Parking Organization (APO) designation for parking organizations that have achieved a comprehensive standard of excellence, and maybe you’ve thought about starting down the road to APO for your own organization. So what’s stopping you? The Miami Parking Authority (MPA) earned APO as part of Read More »

  • APO Building Blocks for a Lasting Standard: Integrity (Part III)

    By Casey Jones, CAPP According to a paper written for the American Journal of Public Health in 1965, “Medical quackery and the promotions of nostrums and worthless drugs were among the most prominent abuses which led to the establishment of formal self-regulation in business and, in turn, to the creation Read More »

  • Meet the APO: ParkHouston

    By Maria Irshad, CAPP, MPA By now, you’ve either heard or read about APO. It’s a tremendous step forward for the parking industry. It’s also a significant task to undertake as an organization. In 2014, the parking pioneers who developed the original APO framework reached out us to see if Read More »

  • CAPP Pays Off

    By Victor A. Hill, MPA, CAPP The road to CAPP can be an anxiety-inducing one to travel, but the payoff is worth it when you arrive. I began my parking career in 2013. My first supervisor in parking was a CAPP and he asked if I’d be interested in the Read More »

  • To Apply or Not to Apply?

    By Rachel Yoka, CAPP, LEED AP BD+C How do you know if you are ready to formally apply for the Accredited Parking Organization (APO) Program? When you submit your application, your organization will have one year to submit your comprehensive package of documentation. There is no precise formula for a program Read More »

  • APO Building Blocks for a Lasting Standard: Rigor and Transparency (Part II)

    By Casey Jones, CAPP In my last blog post, I talked about iterative design, an essential foundational feature of IPI’s Accredited Parking Organization (APO) program. Iterative design is a methodology based on a cyclic process of prototyping, testing, analyzing, and refining a product or process. It’s important for the APO Read More »

  • In Pursuit of APO

     By Rachel Yoka, CAPP, LEED AP BD+C It’s always better to tell me how you achieved a goal than to simply encourage me to do it. This applies to any complex objective, whether for an individual or an organization. If you have pursued or will pursue CAPP, IPI provides resources with Read More »

  • Video: Become an Accredited Parking Organization (APO)

    Missoula Parking Commission became one of the parking industry’s first five organizations to earn the Accredited Parking Organization (APO) designation in 2015. Anne Guest, Director (ret.), Missoula Parking Commission, discusses why pursuing the APO certification helped her organization recognize what it was doing well and what standards could be implemented Read More »

  • Certified Green Garage Goes Global As Parksmart

    By John Schmid It was 11:30 p.m. on New Year’s Eve 2015 when I walked back into my holiday house party and made a toast: “to the green parking garage going global.” I then signed the document package the attorneys had sent over, and a new era began. This was Read More »

  • APO and Iterative Design (Part I)

    By Casey Jones, CAPP In my last blog I introduced many of you to IPI’s Accredited Parking Organization (APO) program. In my next few posts, I’d like to cover some of the essential components that have been built into the APO program. Iterative design is a methodology based on a Read More »

  • The APO Manual: More Than the Nuts and Bolts

    By Rachel Yoka, CAPP, LEED AP BD+C Have you downloaded the new APO Manual for your virtual bookshelf yet? Whether you are on the path to accreditation or are interested in evaluating best practices for your organization, the APO Manual for Applicants is a significant industry milestone. It is the Read More »

  • Online Article/Quiz Course: Greening Communities through Parking

    Level: Foundation/Basic About the course:  In this article-based course, the participant will learn about the sustainability movement in the parking and transportation industries from thought leaders, develop a foundation level understanding of garage certification, and the relationship to IPI’s Sustainability Framework and LEED.  IPI’s “Framework on Sustainability for Parking Design, Read More »

  • Accredited Parking Organization (APO) Site Reviewer Roster

    View the roster of Accredited Parking Organization (APO) site reviewers.

  • What is an Accredited Parking Organization (APO)?

    By Rachel Yoka, CAPP, LEED AP BD+C Would you like to benchmark your organization? Streamline your operations? Evaluate your training program? Motivate your leadership? Accredited Parking Organization (APO) is a designation for parking organizations that have achieved a comprehensive standard of excellence. It recognizes best practices in responsible parking management Read More »

  • SP+ is First Commercial Operator to Earn IPI’s Accredited Parking Organization (APO) Designation

    SP+, one of North America’s largest parking providers, achieves comprehensive standard of excellence; Miami Parking Authority and ParkHouston earn advanced Accreditation with Distinction (NASHVILLE, Tenn. – May 18, 2016) The International Parking Institute (IPI)’s newest certification program, Accredited Parking Organization (APO), has certified its first commercial parking operator, SP+, a Read More »

  • APO Summary

    Snapshot of how to become an Accredited Parking Organization (APO). Overview: How to Become an Accredited Parking Organization

  • APO — The Pursuit of Parking Excellence

    By Casey Jones, CAPP I earned my CAPP credential almost 10 years ago now. At the time, there were only about 100 active CAPPs in the world. I was also the only CAPP in my organization of more than 60 people. Since then, the number of parking professionals who have Read More »

  • Online Course: Foundations of Finance

    Level: Foundational/basic course About the course: The Foundations of Finance course is an interactive course where you are selected to work for the City of Park.  The City of Park needs another 1000 parking space structure built before a new super shopping center opens. The anticipated cost is between 20 Read More »

  • CAPP Online Practice Exam

    Why CAPP? Increased knowledge and certification leads to better performance, visibility, opportunities, and jobs. In an increasingly complex and highly-specialized working environment, accredited credentials are very important. For many career-minded professionals, certification is often the answer to convincing potential employers that they can do the job and do it successfully. Read More »

  • Going Greener by Rachel Yoka

    Did you hear?  Green Garage Certification and our industry have taken a great leap forward.   Here comes the alphabet soup—glossary provided! The Green Building Certification Institute (GBCI), the certification arm of the United States Green Building Council (USGBC), acquired the program as of January 1 of this year. The USGBC’s Read More »

  • Online Course: Sustainability in Parking

    Level: Foundational/basic course About the course: Sustainability in Parking defines how the parking industry works with the triple bottom line of people, planet, and profit. The course includes decisions, actions, and impacts on parking design, facilities, and operations based on IPI’s Framework on Sustainability and the Green Parking Council’s Green Read More »

  • Online Course: On-Street Parking Management

    Level: Foundational/basic course About the course: Managing the supply of on-street parking is one of the toughest challenges facing any municipality, and it underscores the critical need for a good parking regulations analyst. Success hinges on the identification and consideration of various stakeholders, a knowledge of on-street parking management techniques, Read More »

  • Online Course: Parking Enforcement

    Level: Foundational/basic course About the course: Designed for new and experienced parking enforcement officers and other interested parking professionals, this course addresses the myriad situations, duties, and technologies encountered on the job. It covers the basics every parking enforcement officer should know, including parking ordinances, regulations, violation adjudication, and stakeholder Read More »

  • Bigger in Texas

    By Peter Caporale Shine your boots and pack your bags—the International Parking Institute (IPI) is going to Texas and looking forward to a rip-roaring four days with thousands of professionals from all segments of the industry, ready for networking, education, and some great fun! The 2014 IPI Conference & Expo Read More »

  • Lessons from LEED

    By Paul Wessel It was a pretty audacious idea. Certifying green buildings? Who cares about that? And even if people care, who’s going to pay for it? That was the response David Gottfried received back in 1992 when the founder of the U.S. Green Building Council (USGBC) was just starting Read More »

  • Strategic Planning Sustainability at its Best

    By Rick Decker, CAPP How do we incorporate sustainability into our parking operations and the strategic planning of our larger organizations? Frequently, budgeting and planning methods are already in place and can be difficult to influence. It appears a daunting task. Let me add some rays of hope. There are Read More »

  • There are Many Steps to Sustainability

    By Mike Drow, CAPP and Rick Decker, CAPP Many facility owners and operating managers seek to operate in a more sustainable manner. We can use many technological methods to achieve this goal, from installing solar panels and wind turbines to generate electricity, to using improved construction materials. Many of the Read More »

  • Up for the Challenge

    By David Hill, MA, CAPP, CD Those of us approaching middle age are fortunate to have seen many firsts in our lives—first computer microchip, first mobile phone, first email message, first solar-powered airplane. I remember the first man on the moon; as a kid, I was glued to the television Read More »

  • Green Garage Certification More Than Recognition

    By Trevyr Meade The recognition of the world’s first Certified Green Garages at the 2015 IPI Conference & Expo was a statement to our patrons and communities that parking will play a key role in the sustainability movement. Green Garage Certification offers a menu of 48 elements garages can deploy Read More »

  • Releasing the Parking Brake

    By L. Dennis Burns, CAPP, and Josh Kavanagh, MBA, CAPP Parking has come a long way as an industry. We were once the back-door experience located at the front door of business. As such, our goal was often little more than to be a non-event, removing the drag on commerce Read More »

  • Guarantee Yourself a Win!

    By now, you know the 2015 IPI Conference & Expo, June 29–July 2 in Las Vegas, will be the parking industry’s biggest and best event, offering more professional development, hands-on product and technology experience, and networking (oh, the networking!) than ever before. What’s on tap? A few highlights: 225 exhibitors Read More »

  • A Rip-Roaring Success

    Take nearly 3,000 parking professionals from all over the world; add in more than 60 educational sessions led by top experts in their fields; mix in more than 150,000 square feet of products, technologies, and services from 250 providers; and combine all of that with social events, tours, and hands-on Read More »

  • Green Garage Assessor Training Value to Consultants

    By Megan Leinart, LEED AP BD+C, CNU-A At the 2014 IPI Conference & Expo in Texas, the Green Parking Council (GPC, an affiliate of IPI) conducted its first Green Garage Certification Assessor training. More than 20 parking professionals showed up for eight hours on a sunny Saturday, away from the Read More »

  • By the Parking Industry, for the Parking Industry

    By Rachel Yoka, LEED AP BD+C, CPSM I recently had the opportunity to participate in the first joint meeting of the boards of directors of the International Parking Institute (IPI) and the Green Parking Council (GPC), which became an affiliate and the “sustainability arm” of IPI last summer. Our recent Read More »

  • Integrating Innovation

    By Rachel Yoka, LEED AP BD+C, CPSM We consultants have another big and bold year ahead of us. I don’t mean the next big project we land or the next big conference (such as the 2014 IPI Conference & Expo in Dallas, June 1-4). Although these are undoubtedly at the Read More »

  • Class is in Session

    By Kathleen Federici, M.Ed. Organizations have a wide range of options from which to choose for employee training and education. Educational delivery methods include instructor-led, self-paced, online learning technologies, or a blended approach that includes instructor-led and online technologies. For convenience and budget purposes, many organizations are increasingly choosing technology Read More »

  • The Parking Dream Team

    By Kim Jackson, CAPP, and Gary Means, CAPP A parking monitor who smiles, calls her customers by name, and shows the patience of a saint. A general manager who rebuilt an entire municipal parking system after a devastating flood, without losing his cool or his hope. A municipal parking and Read More »

  • Where Mobility Meets Facility

    By Joachim Hauser As the director of mobility for BMW, I am often asked, “Why did BMW, a German premium car manufacturer, become a Titanium Launch Partner of the United States-based Green Parking Council (GPC)?” There are many facets to the answer and I appreciate the opportunity to discuss the Read More »

  • CAPP Recertification Recordkeeping Form – Tips and Sample

    CAPP Recertification Recordkeeping Form – Tips and Sample

  • CAPP Recertification Recordkeeping Form

    CAPP Recertification Recordkeeping Form

  • CAPP Exam Content Outline

    CAPP Exam Content Outline  

  • CAPP Disciplinary Reporting Form

    CAPP Disciplinary Reporting Form

  • CAPP Certification Program Candidate FAQs

    CAPP Certification Program Candidate FAQs  

  • IPI’s CAPP Credential Program

    IPI’s CAPP Credential Program Marks Largest Class of Graduates CAPP is respected worldwide as leading credential for parking professionals (LAS VEGAS – July 2, 2015) The International Parking Institute (IPI) announced the 2015 graduates of the CAPP parking credential program at the IPI Conference & Expo in Las Vegas this Read More »

  • Seven Parking Garages Become First in US to Achieve Green Garage Certification

    Seven Parking Garages Become First in U.S. to Achieve Green Garage Certification New ‘Green Garages’ include corporate, university, airport, and hotel facilities in Los Angeles; Metro Washington, D.C.; Denver, Houston; Cambridge, Mass.; and Ithaca, N.Y. (LAS VEGAS – July 1, 2015) — The Green Parking Council (GPC) today announced the Read More »

  • IPI Launches New Accreditation Program

    IPI Launches New Accreditation Program for Parking Organizations The Accredited Parking Organization (APO) establishes national and international standards for professionalism, accountability, innovation, responsibility, and performance (ALEXANDRIA, VA – June 30, 2015) The International Parking Institute (IPI) launched the Accredited Parking Organization (APO), a new certification for parking organizations that have Read More »

  • Press Release, 6/13/14 IPI CAPP Credential Program Marks 20th Year

    International Parking Institute’s CAPP Credential Program Marks 20th Year with Largest Class of Graduates CAPP is respected worldwide as leading credential for parking professionals The International Parking Institute (IPI) announced the 2014 graduates of the CAPP parking credential program at the IPI Conference & Expo in Dallas, Texas last week. Read More »

  • Press Release, 6/2/14, Green Parking Council Launches Program

    Green Parking Council Launches Program to Certify Parking Garages that Meet New Industry Guidelines for Sustainability Launching June 2, Green Garage Certification Program, considered “LEED for parking garages,” recognizes sustainable design, technology, and management (Dallas, Texas- June 2) Responding to the growing desire for more livable communities and rising concern Read More »

  • Press Release, 12/18/14 IPI and Green Parking Council Collaborate

    International Parking Institute and Green Parking Council Collaborate with GBCI, the Certification Body for LEED New collaboration recognizes importance of sustainable parking facility design and management to the built environment Washington, D.C. (Dec. 18, 2014) – In recognition of the importance of sustainable parking facilities and practices to the development Read More »

  • Press Release, 10/21/14, IPI Now Offering Continuing Education Credits

    IPI Now Offering Continuing Education Credits (CEUs) for All Online Parking Courses International accreditation body IACET designates IPI as “Authorized Provider” The International Parking Institute (IPI) has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET), the only standard-setting organization approved by the Read More »

  • Press Release, 5/23/13, IPI Recognizes 2013 CAPP Graduates

    International Parking Institute Recognizes 2013 Certified Administrator of Public Parking (CAPP) Program Graduates CAPP respected worldwide as leading credential for parking professionals (FORT LAUDERDALE, Fla. – May 22, 2013)- The International Parking Institute (IPI) announced the 2013 graduates of its Certified Administrator of Public Parking (CAPP) Program at the IPI Read More »

  • 2013-05-14 Green Parking Council Becomes an Affiliate of IPI

    Green Parking Council Becomes an Affiliate of the International Parking Institute Joining forces will further enhance the parking industry’s efforts toward sustainable solutions (FREDERICKSBURG, VA – May 14, 2013) Under an agreement approved by the boards of both organizations, the International Parking Institute (IPI) and the Green Parking Council (GPC) Read More »

  • CAPP Resource Guide

    The definitive guide for anyone pursuing or considering pursuing CAPP Certification. It includes study guidance and practice questions. CAPP Resource Guide

  • CAPP Recertification Guidelines

    Learn how to maintain the CAPP credential. CAPP Recertification Guidelines

  • CAPP Code of Ethics

    Rules of professional conduct and practice for CAPP designees. CAPP Code of Ethics

  • CAPP Candidate Handbook

    Contains the CAPP Certification Program application, eligibility and experience requirements, examination content outline, reference recommendations, information about registering for and taking the CAPP examination, and recertification requirements. CAPP Candidate Handbook

  • CAPP Application

    An editable application for the CAPP Certification Exam. CAPP Application

  • CAPP Application – Sample

    An example of a completed application for the CAPP Exam. CAPP Application – Sample

  • CAPP Applicant Endorsement Form

    An editable document used to endorse the training and experience of a CAPP certification applicant. CAPP Applicant Endorsement Form

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