Ask the Experts - July 2010
What do you see as the "next big thing" in the parking industry?
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Brian Shaw
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The next big thing is the integration of smart cards and cell phones into how people pay to park. This will be combined with transit access as well to provide a seemless and easy way for people to pay for their transportation, whether needing to drive and park, ride transit or both. Automated parking will also be growing in its use as land gets more scarce in urban settings and the technology becomes more reliable and cheaper.
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Derek Kiley
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One potential significant change in our industry will be the centralization of all credentials, anywhere in the country to the internet. This would be the most efficient and assured way of handling permits, contract parkers, reservations and electronic payments (credit card) of all media listed. The signatures can be connected to car license plates…not car drivers. If unique or additional recognition is required on-site than the car driver can be "sub" certified as well. This is actually happening already…just in fragmented phases and very slowly. Let's fast forward one year and check our predictions.
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John Nolte, CAPP
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I think we have only seen the tip the technology advances in parking space monitoring and payment systems. The integration of satellite imagery, and real-time communication with parking pay stations and space monitoring systems is still in its infancy. The automated enforcement systems are still evolving as well. So I think parking payment systems, space monitoring systems, and integrated enforcement technology is still a big wave coming.
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Roamy Valera, CAPP
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There is an App for that! The industry is quickly moving through a number of technological applications that will change the way we manage operations, employees, transportation, parking inventory, payments, etc.
