TSA First Observer Program

First Observer

Unveiled by IPI in early 2010, First Observer is a parking-specific training program that arms parking professionals with the skills they need to address five critical security areas: on-street, surface lots, garages/decks, special events, and shuttle operations. The training enables parking professionals to identify a potential threat, provides background on different terrorist groups and their patterns of operation, gives an overview of weapons, and details case studies of terror situations. First Observers build the skills to report potential situations using a concise, accurate and simple communications process. First Observer is a national anti-terrorism and security awareness program that supports the National Preparedness Guidelines of the U.S. Department of Homeland Security. For more information, or for First Observer training, please contact:

Ginny Wise
Branch Manager, Grants
Surface Division
Office of Security Policy and Industry Engagement
Transportation Security Administration
571.227.1080
ginny.wise@tsa.dhs.gov