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Unveiled by IPI in early 2010, First Observer™ is a parking-specific training program that arms parking professionals with the skills they need to address five critical security areas: on-street, surface lots, garages/decks, special events, and shuttle operations. The training enables parking professionals to identify a potential threat, provides background on different terrorist groups and their patterns of operation, gives an overview of weapons, and details case studies of terror situations. First Observers build the skills to report potential situations using a concise, accurate and simple communications process. First Observer™ is a national anti-terrorism and security awareness program that supports the National Preparedness Guidelines of the U.S. Department of Homeland Security. For more information, or to schedule a First Observer onsite training, contact Henry Wallmeyer at firstname.lastname@example.org, or 540.371.7535 x21.
Become a First Observer Online - This link will take you directly to the parking-specific First Observer online training module. Click on the "Get Started" icon to register. Upon completion, a First Observer card and certificate can be printed.
Training Options - There are several training mediums available
in the First Observer Program. ALL training is provided free of
charge - there are NO associated costs.
• End User Training (EU)
• Train-the-Trainer (TTT)
• Web Based Training
• Customized Training Website
First Observer Program Endorsement - Many associations, organizations and companies have formally endorsed the First Observer Program as Industry Affiliates and Supporters. You too, can join the ranks.
First Observer Briefing Packet - Prepared by Team HMS, this informational packet provides a background on the program as well as training options and how your organization can get involved.
First Observer in the Media
Las Vegas Review Journal - "Alertness Key To Security"
Associated Press - "Parking Attendants Trained to Watch for Terrorists"
The Parking Professional - "Do Your Part for National Security"
CNN.com - "Parking Lot Attendants Trained to Fight Terror"
Law Enforcement Technology - "The Would-Be Bombing"