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July 2002

• Improving Efficiency with Internet Solutions
  The City of Chicago recognized the growing demand to pay parking tickets via the World Wide Web.  By web-enabling its parking ticket database, the City boosted revenue collection, enhanced customer service and increased enforcement efficiency.
  Edward Walsh
• SUV's and Parking Structures: Is there a weight problem?
  In a recent article in Concrete International an argument was made to increase wheel loads for parking garages.  A less technical version of this article has been submitted for Parking Professionals who may have concerns about vehicle weights in their facilities.
  Mary S. Smith, P.E. and Anthony P. Chrest, P.E., S.E., Fellow ACI

June 2002

• Public Parking Contract Options for Airports
  Public parking operations generate significant revenue for both medium and large airports.  Generally, this revenue is the single most important source of concession revenue, sometimes exceeding revenue from landing fees.  Airport managers need to be aware of how the public parking operation (and the shuttle bus operation) should operate, now and in the future.
  Mark Yedinak, CAPP
• Lansing Community College Parking Smart Card Trailblazer
  Lansing Community College implemented a campus-wide smart card program that includes parking access and fee collection.  LCC is one of the first campus, municipal, and airport parking programs to use contactless smart card technology for parking payments in the U.S.
  Eric Glohr
• Parking as a Second Language:  How the Industry Communicates with its Customers
  In a world of constant change and a knowledge economy, effective communication has become more important than ever.  Professionals in the parking industry understand that their business is a combination of art and science.  The science is often difficult to communicate because of the jargon used in this industry.  When you bring art into the equation, the language really changes.  Policies, procedures and a market that has more demand than supply combine to make communication a difficult prospect for the parking professional.
  Tryst M. Anderson

May 2002

• September 11th Attacks:  Impacts on the Parking Industry
  The headlines surrounding this tragedy don’t show the “trickle down” impact on the parking industry.  To better understand what is happening around the country, IPI surveyed the membership and is publishing the results.  The challenges facing our industry have led to several changes that will impact parking operations indefinitely.
  Sharon Easley, Renee Morrison and Richard B. Easley