TRAINING YOUR PARKING EMPLOYEES
November 19-20, 2003

Trump Marina Hotel

Atlantic City, NJ

 

Who should attend?

 

This seminar is designed specifically for parking professionals with an interest in training their employees and includes information for airport, hospital, municipal and institutional parking administrators, commercial operators, transportation planners and others affiliated with parking and transportation both public and private.  It is specifically designed to meet the additional challenges placed upon the candidates in the Certified Administrator of Public Parking (CAPP) program.  CAPP candidates may earn 7.5 points for attending this seminar.  Parking professionals who are not CAPP candidates are encouraged to attend and benefit from this seminar format.

 

The topics presented cover areas important to your operation.  Other professionals will be on hand to discuss their operations, trends, and share ideas and experiences with you. Registration includes two full days of intensive technical sessions, all seminar materials, exhibits, continental breakfasts, two luncheons, and an evening reception.

 

Registration Fees

 

Registration should be made in advance and payment should accompany the registration form. If the seminar is canceled for any reason, fees will be refunded.  If unable to attend, registrant must notify IPI at least ten days prior to the seminar to receive a refund.

Delegates at this seminar may earn one point toward their CERTIFIED ADMINISTRATOR OF PUBLIC PARKING (CAPP) designation.

Delegate Registration Fee Structure:

IPI Members $225 (rates increase +$25 after Nov 3)

Non-Member Representing Member Organization $250 (rates increase +$25 after Nov 3)

Non-Members $275 (rates increase +$25 after Nov 3)

Program

Wednesday, November 19

8:00 a.m. 

Registration

CAPP Continental Breakfast
 

9:00 a.m. – 12:00 Noon

Managing Employee Development and Training

Kim Jackson, CAPP, IPI

New employees frequently need months and even years to become fully productive.  Your job is to set up a structured process to train and motivate them continuously.  Delivering Results-Oriented Training may give you a competitive edge to keep your customers coming back?  This can be the most important link between your operation and your customers.
 

12:00 Noon CAPP Buffet Luncheon

 

1:30 p.m. 

Effective Training Skills for Managers

Leaders who get employees to solve their own problems are making a sound investment.  The pay off is more employees who are capable of solving problems on their own.

 

3:30 p.m.

Employee Relations Training: Building Teamwork

Learn to create self-directed work groups that improve quality, productivity and participation…and encourage employee satisfaction.

 

5:00 p.m. to 7:00 p.m.

Welcome Reception - Exhibitor Room

Exhibits Open

  

Thursday, November 20

 

8:00 a.m. to 10:00 a.m.

Breakfast Buffet - Exhibitor Room

Exhibits Open

 

10:00 a.m. – 12:00 Noon

How to Handle the Media

Kim Jackson, CAPP

This session deals with how reporters find their sources, when to contact reporters, and tips on dealing with reporters.  Attendees will gain tips on how to deal with media interviews and general do’s and don’ts in an interview situation.

 

12:00 Noon - 1:30 p.m.

Buffet Lunch Reception - Exhibit Room

Exhibits Open

 

**New Jersey Parking Institute Speakers Program**

1:30 p.m. to 2:30 p.m.

Transit Villages, Train Stations & Parking Projects

James Zullo, Director Real Estate, Planning & Development

 

2:30 pm to 3:30 pm

TBD

 

3:30 pm to 4:00 pm

DCA Parking Authority Regulations Update

Howard Izes, Chief Bureau of Authority Regulations

 

4:30 pm

Exhibit Open – Exhibitor Room

Fish Bowl Drawings & Prizes

*delegates and exhibitors must be present to win prizes

 

6:30 p.m.

President’s Reception Hour

 

7:30 p.m. to 11:00 p.m.
President’s Dinner Dance & Awards