HUMAN RESOURCES: How to Handle Personnel Issues and
YOU’RE ON!: How the Media Gets Your Message
A CAPP Seminar of the International Parking Institute
Who Should Attend
The Human Resources seminar is designed specifically for parking professionals handling all aspects of personnel issues and those with an interest in this important area. There will be a discussion about hiring practices, discipline, grievance procedures, ADA and sexual harassment.
The Media seminar is for CAPP Candidates Only and addresses the growing need for parking professionals to address both broadcast and print media forums. There will be in-depth discussions with representative of newspaper, magazines, radio and television; the do’s and don’ts of dealing with the media; hands-on sessions allowing participants time to appear on camera as they learn how to make the most of a television interview; interview techniques, proper dress, framing appropriate answers, etc.; and developing effective press kits, using news and broadcast releases, and much more.
This dual seminar is specifically designed to meet the additional challenges placed upon the candidates, in the Certified Administrator of Public Parking (CAPP) program. CAPP candidates may earn 15 points for attending these seminars.
The instructors are recognized experts in the field. Additionally, participants will receive reference materials and information necessary to pass this section of the CAPP examination.
Registration includes three full days of intensive technical and discussion sessions, all seminar materials, continental breakfasts, luncheons, evening reception and the exposition.
Fees increase after January 3, 2003. Registration should be made in advance and payment should accompany the registration form. If the seminar is canceled for any reason, fees will be refunded. If unable to attend, registrant must notify IPI at least ten days prior to the seminar to receive a refund.
REGISTRATION FEES
Delegates
IPI Members $ 325; Non-Members $425; Non-Members Representing Member Organizations $ 375.
HOTEL RESERVATIONS
Hilton Savannah Desoto
15 East Liberty Street
Savannah, GA 31401
912-232-9000
$119.00 Single/double
Reservations should be made by December 27, 2002.
IPI has made arrangements for a special room rate for participants in this semester. Be sure to mention that you are attending the “IPI Seminar” to receive this reduced rate.
PROGRAMS
HUMAN RESOURCES: How to Handle Personnel Issues
Wednesday, January 15, 2003
8:00 a.m.
Registration
Coffee Service
9:00 a.m.
How to Recruit & Hire the Right People
Qualified and skilled personnel are becoming harder and harder to find. The standard hit or miss approach to hiring no longer works, and costs too much time, money and productivity. This seminar will empower you to increase your success in “real Life” recruiting and hiring.
10:30 a.m. Break
10:45 a.m.
Employment and Affirmative Action Issues
Thought you were up to date on all the affirmative action guidelines that affect hiring and your parking operations? Guess what? New policies and court cases are changing the way many companies and agencies are looking at affirmative action. Find out what’s new in this vital area.
12:00 Noon
Luncheon
1:30 p.m.
Continuation of morning session.
2:30 p.m.
Sexual Harassment, Discipline and Grievances
Managing human resources and personnel in today’s business environment has become a difficult challenge for many. What is considered harassment? How do you protect yourself and your operation from false allegations? Do you know how to discipline your employees and avoid some unnecessary grievances or lawsuits? Find out what are your legal rights and how to avoid some costly mistakes.
4:00 p.m.
Employment and ADA: An Overview
You probably thought you already knew everything there was to know about the American With Disabilities Act, Wrong. There’s more. And the provision, the latest interpretations of original provisions, and recent regulatory decisions could all directly affect the way you do business.
YOU’RE ON!: How the Media Gets Your Message
Thursday, January 16, 2003
8:00 a.m.
Registration
Coffee Service
9:00 a.m.
Parking and the Media
Representatives from print and broadcast media will be featured to teach IPI CAPP Candidates the do’s and don’ts of handling “hard news” stories. This session deals with how reporters find their sources, when to contact reporters, tips on dealing with reporters and how technology is changing the news media. This session will also feature a prominent reporter who will share unique insights about covering news stories and answer attendees questions about how prominent reporters shape the stories that appear in print or broadcast news reports.
12:30 p.m.
Luncheon
1:30 p.m.
Parking and the Media
The afternoon is devoted to teaching attendees how to deal with radio interview situations. During the first half, attendees will hear from numerous professionals who will describe how the business community can reach the public through radio talk shows. Attention also will be given to techniques regarding how to get booked on talks shows. During the second half participants will be given hands-on experience regarding how to handle a radio talk show situation.
6:00 p.m.
Evening Reception
Friday, January 17, 2003
8:00 a.m.
Registration
Coffee Service
9:00 a.m.
Parking and the Media
Focus is on teaching CAPP candidates the basics of television appearance. You will learn about the proper attire to wear and the do’s and don’ts of appearing in a television interview situation.
12:00 Noon
Luncheon
1:30 p.m.
Parking and the Media
The final session is a hands-on educational session where attendees see themselves in television interview situations. During this session, participants will be videotaped and their interviews played back and critiqued by the professionals. Through this process participants learn how to effectively respond to television interviews.
5:00 p.m.
Adjournment