Online Course: Technology Trends in Parking (Version 2.0)

Level: Foundational/basic course

About the course:   This course is intended to educate decision makers about technology trends in the parking industry. This includes managers and directors of parking operations; parking facility operators; team leaders; or others who are familiar with technological elements of a parking operation. The knowledge gained through this course will help you make informed decisions as you consider technological solutions for your enterprise.

In this course, learn how to:
• Explain the terminology used throughout the parking industry when discussing technology.
• Identify four principle emerging technologies in the parking industry: (1) connecting facilities and equipment to the internet; (2) using cloud-based software for data collection, use, and sharing; (3) remotely interacting with customers; and (4) introducing alternative payments, including payment automation, mobile payment, and web-based payments.
• Explain how these four emerging technologies improve operational efficiencies and customer service.
• Identify the steps needed to share data with customers and capture their business.

Course Credits: 1 CAPP Points/.10 CEUs

Time to complete: About 1 hour (Self-paced: Start, stop, exit, and return at any time. Course is available for six months from date of purchase.)

Cost: $49 U.S. for IPI members; $69 for non-members

System Requirements:


Flash Player 10 or later (, and one of the following browsers:
·        Windows: Internet Explorer 6 and later, Firefox 1.x and later, Google Chrome (latest version), Opera 9.5 and later
·        Mac: Safari 3 and later, Firefox 1.x and later, Google Chrome (latest version)
·        Linux: Firefox 1.x and later


·        Google Chrome (latest version) on Windows or Mac
·        Safari 5.1 or later on Mac
·        Mobile Safari in Apple iOS 5 or later on iPad/iPhone
Apple iOS Articulate Mobile Player in Apple iOS 5 or later on iPad

Thinking of applying to become a CAPP? Successful completion of this course earns 1.5 points towards the professional development portion of the CAPP application requirements. or 1.5 points on the CAPP Recertification Recordkeeping Form, Program Type 5.

Please contact Lauri Chudoba at to register for any online learning course as we work to improve the customer online registration experience. Your improved online registration experience is coming soon.