jonesblog3In Swedish, 5:E NORDISKA PARKERINGSKONFERENSEN translates to the 5th Nordic Parking Conference. This gathering of just fewer than 500 attendees and 50 exhibitors from 17 different countries took place last week in beautiful Stockholm, Sweden, presented by the Swedish Parking Association, SvePark. Though the many languages spoken there are unique to our own, the topics and interest in continuing to make progress in our industry is universal. The theme of this conference is innovation and I delivered a presentation on the future of parking.

In looking to the future and what it will hold for our industry, I start with a look back. It’s important that we recognize while we’ve made progress, our parking public may not yet have forgotten about our old ways of doing things. It’s not been that long ago that the technology we offered was no more sophisticated than a metal box with slots cut in it for inserting cash, and we often built parking garages that were inhospitable to the patron and degraded external surroundings with poor design. Our singular focus seemed to be about parking cars, less so on serving the people and businesses relaying on access to our parking facilities, and seldom, if ever, did we acknowledge our part in protecting the environment and engaging the communities we serve. Thankfully things have changed.

Our future is indeed bright because: 1) we now view our role as a service industry; 2) we embrace and advance technology to improve customer service, operational efficiency, and revenue control; 3) we are active in contributing to economic, environmental, and social sustainability; and 4) we’ve broadened our focus to include all modes of travel, not just single-occupancy vehicles.

Jonesblog1It’s a good thing we’re open to new ways of thinking. In my talk I included four converging factors that our industry must be mindful of if we’re to continue making positive strides in the years to come. These include: 1) the continued urbanization of the world; 2) changing attitudes toward owning and driving private vehicles; 3) the decreasing cost of smartphone computing; and 4) the emergence of big data and increasingly sophisticated transportation algorithms that will help us facilitate more efficient use of transportation infrastructure, including parking resources.

jonesblog2After my talk, I realized that I’d forgotten one major key to our continued success: strengthening our global parking community. By sharing our experiences, both good and bad, we are able to learn, innovate, and celebrate our successes. This promotes the collaboration necessary for a vibrant, expanding, and critical industry in which to grow and succeed.

Tack (Swedish for thanks).